Microsofts surface book and the surface pro 4 users have been complaining about battery drain and wakeup issues since the launch of the products, and microsoft addressed the issue in december. How to fix the surface pro 3s short battery life problem. Surface battery wont charge or surface wont run on battery. Surface pro 7s battery life problem the surface pro 6 was the first detachable 2in1 running windows 10 that checked all the boxes for what constitutes a good laptop or hybrid, in this case. Once this fix is applied to a surface pro 3, the reported full charge capacity will selfcorrect over the next several charge and discharge cycles. May 31, 2019 this allows the surface to once again leverage the maximum charge capacity of the battery. Not exactly you need to take it to a microsoft store its impossible to change either of the batteries without causing severe damage. In this video i show you how you can lighten your load and charge using a single usb c cable. Langere akkulaufzeit mit dem surface pro power drainfix. Apples new iphones suggest the time is right for surface. Microsoft now claims the surface book 2 battery can be replaced by microsoft authorized service providers.
Posted on november 10, 2016 by paul thurrott in microsoft surface with 8 comments. Is this real evidence of a declining battery, or could this be just another manifestation of microsofts battery monitoring problems known from other devices. The base battery is very heavily glued, according to ifixit, so removing and replacing it would not be an easy task. That capacity drop means my battery degradation is happening while on ac. Microsoft surface book 2 repair services cpr cell phone repair. Make a powerful statement and get improved speed, performance, and allday battery life.
We appreciate the hard work and engineering that went into the creation of the surface book 2. Sep 08, 2017 battery life is a strong selling point of many pcs, especially in the education market and premium markets. The books display battery is actually easier to remove than the cell in the surface pro 4. Microsoft lifts the last remaining windows 10 1903. Battery life and charge time the microsoft surface book 2. Testing consisted of full battery discharge with a mixture of active use and modern standby. Microsoft investigating surface battery drain issues tom. Microsoft surface book proves painful to repair cnet. Fix common surface problems using the surface diagnostic toolkit. This is my video tutorial on how to makes some changes on the surface book pro so that you dont get stuck in the black screen or sleep of death. Ive owned my surface book 1st gen for two years now and the battery is showing signs of age.
First, when sleeping, my surface book would drain large amounts while asleep. We recommend that you connect with a microsoft store representative prior to your visit to arrange for an appointment to get your device assessed. Surface book only 3 hours battery life without keyboard. After nearly a month in my surface dock without any on battery time, i pulled the dock power briefly and i had no improvement in battery capacity. How to take apart the microsoft surface pro 4 youtube. Microsoft surface book 2 repair services if you own the microsoft surface book 2, having a reliable book 2 repair service that you can count on definitely provides peace of mind. I have tried uninstalling and reinstall the battery drivers, no luck. Testing conducted by microsoft in september 2019 using preproduction software and preproduction intel core i5, 256gb, 8 gb ram device. Plug your surface in and keep it connected to power during this process. How to fix surface bookpro sleep of death black screen.
Aug 26, 2017 not exactly you need to take it to a microsoft store its impossible to change either of the batteries without causing severe damage. The base also contains an additional battery in the keyboard section of the surface book for extra battery life. The surface book 2 is one of the most powerful inch laptops ever made, with amazing battery life, a highresolution display, and great internal components. This repair will also fix issues related an aging battery. Microsoft finally issues surface pro 3 battery fix. Dropping it or damaging the display can get pesky cracks or lcd problems in the way of the display. Dont stay tethered to a wall if your charge doesnt last.
Microsoft surface book 2 repair services cpr cell phone. I looked up instructions on how to do it dyi but man, i would definitely crack the screen in the process. I recently noticed that the battery is swollen and the screen is bulged outside. Combined, it gives the surface book more battery capacity than. This is a system generated report which exposes your battery health, discharge rates, other statistics which are meant to help you understand just how bad or good your battery is at the moment. Save all of your files and close all open apps and programs. So i have been working hard trying many different things in order to fix my horrible battery life. People who choose a microsoft surface laptop over other laptops from other companies do so for a number of reasons, including its good looks, its power and speed, its battery life, its usercomfort keyboard with convenient key spacing and good key action, and its powerful speakers located beneath the keys. Oct 16, 2019 the surface book 2 is one of the most powerful inch laptops ever made, with amazing battery life, a highresolution display, and great internal components. Microsoft surface book battery replacement ifixit repair guide. Microsoft has quietly published a fix on the surface rt battery and power page that. Microsoft surface pro 3 battery repair this repair service will replace the battery on your surface pro 3. Is there a way to replace the battery in the surface book. Surface book keyboard base disassembly tips youtube.
Oct 26, 2016 microsofts surface books get massive battery, graphics boost. Mar 20, 2020 a recent discovery made by hardware leaker rogame reveals what is believed to be a new microsoft surface model coming with an amd ryzen 5 4500u chip paired with an rx5300m graphics card. Battery issues strike surface users once again, with new. Intels newest processors, for instance, have been working on improving the battery life utilisation, and microsoft is. The microsoft surface pro 4 battery replacement will fix issues relating to an aging or dying battery. In fact, the capacity dropped from 5,480 mwh at the start of that month to 403 mwh after the brief on battery time.
I can disconnect the screen and use it as a tablet, so the issue is. While the surface book is intended to be used while docked, its display packs a 18. Second, when using the surface book, my battery life was only around 56 hours. These mini tablet pcs may suggest the time is right for surface andromeda. Users on reddit are also reporting that microsoft has managed to address the battery issues with surface pro 6 and others. These drivers and firmware are compatible with windows 10, including enterprise versions. You can use it in tablet mode, or connect it to the keyboard base for extra battery life and if you have the gpu model, an additional boost of power. You can use it in tablet mode, or connect it to the keyboard base for extra battery life and if.
Im looking to have the battery ies replaced and as the title states, it is out of warranty. Surface book 2 gets fixes for performancecrippling cpu. Microsoft surface book screen replacement this repair service will fix the cracked glass screen or lcd on your surface book. It allows for a 10 point multitouch, pen inputs and varying reclining modes with built in fulcrum. Although the clip portions battery has half the battery life of the base battery 4 hours versus 8 hours, neither battery needs replacing if both batteries are fairly functional. Just rambling about things i wish i knew disassembling my surface book base.
Charge surface book without keyboard when battery full connect it with keyboard and connect surface book power adapter. Nov 24, 2017 surfacebook 2 battery drains even when plugged in microsofts power pack cant deliver the juice fast enough to keep up by simon sharwood 24 nov 2017 at 04. Pick up to 3 surface computers and compare the tech specs, models and more for surface laptop 3, surface laptop 2, surface pro x, surface pro 7, surface pro 6, surface pro 5th gen, surface go, surface book 2 and surface studio 2. The surface book s battery life reflects its focus on being a laptop first, tablet second. Go to download driver and firmware for surface, choose surface book then click download on the next page. Surface book, surface pro 4 receiving update with battery.
When i try to detach i get a red light saying battery low yotta yotta charge the tablet. Surfacebook 2 battery drains even when plugged in the register. For information on how to charge your surface, see surface battery and power. If youre having problems charging your surface book, make sure the clipboard is fully attached to the keyboard. Guide to help you replace a worn battery in the screen of a surface book. This is the ultimate tips to max out your microsoft surface battery life as long as possible when you are in the class, meeting or working on the site. Surface book battery 2 full charge battery 1 not charging.
Pixelsense display with features 267 ppi and allows for 10 simultaneous points of touch. I noticed that the total charge maxed out at 31%, and when i checked the charging status, i saw a message 0% and not charging. To get your questions answered, we suggest you to contact or visit our microsoft store near you. Mar 29, 2018 but it wont be the laptop you travel with unless you lug the charger around. With this fix applied, in theory those surface book 2 users who have previously been blocked from the windows 10 may 2019 update should be able to download it.
I cant boot complete boot not hibernation without a power supply the screen shows an empty battery message. After your surface turns off, press and hold the volumeup button and the power button at the same time for at least 15 seconds, then release both the screen might flash the surface logo, but dont release the buttons for at least 15 seconds. Nov 22, 2017 even though microsoft is touting it as the most powerful surface device yet, the surface book 2 suffers from a power issue that drains its battery even when connected to power supply. Fix common surface problems using the surface diagnostic. Microsoft surface book battery replacement ifixit repair. In once instance, a user said their surface laptop 2s battery fell 20% after. This particular bug only affected surface book 2, where users. Here are some tips on how to get the most of your new device. The surface book i7 has a 30 percent battery life jump from 2015s model, which boasted 12 hours of juice.
Make sure your surface is connected to the internet. To perform a twobutton shutdown on your surface book, do the following. Nov 10, 2016 microsoft finally issues surface pro 3 battery fix. The amount of time your battery lasts will vary depending on the kinds of things you do with your surface. Surface users are of course not new to battery life issues. The zip file allows you to selectively install or deploy individual drivers. Surface laptop 2 and surface pro 4 owners have taken to social media to complain about rapidly draining batteries. Can i replace the battery in the surface book keyboard. The keyboard dock and tablet have individual batteries that offer radically different lives. When you start moving the slider away from best battery life, the system. Oct, 2015 surface book only 3 hours battery life without keyboard. Apr 04, 2018 however, microsoft simply packed in faster components, at least for gamers and creative types that can use that gtx 1060 gpu, and the surface book 2 15s battery life puts the xps 15 2in1s. Ultimate tips to max out microsoft surface battery life.
The most common repair we offer for the surface book is the cracked screen replacement which includes the. If it still wont charge, remove the clipboard and clean the connectors. Users require their portable pcs to be fast, light and last long enough to be off the charger all day. Microsofts surface book 2 drains the battery while gaming. Microsoft publishes 6 step fix for surface rt owners with battery issues after updating to windows 8. Fixing your surface pro 4s damaged battery can not only be inconvenient, but it can wind up being quite costly as well. Surface book 2 battery drain while gaming how i fixed. Nov 21, 2017 by default, the surface book 2 is set to run in its lowestpower, lowestperformance state, even when plugged in. This video will show you how to take apart the microsoft surface pro 4. Aug 30, 2016 surface pro 3 users who have reported awful battery life since may finally got a solution, as microsoft released an update for the detachable pc yesterday august 29 that aims to fix the problem.
The battery icon shows a power plug on the taskbar, and the battery shows a charge. Surface book battery swollen i have a mircosoft surface book, i had it for more than 3 years now. Battery 2 is still present and functioning so i can charge the base and the battery holds a charge. Check what is the current os build of your windows version by going to settings system about.
Microsoft finally fixes power woes on surface book and. The surface book has a 70 wh battery, split into 18 wh in the clipboard, and 52 wh in the base. Surface users have recently been experiencing battery degradation issues, and the cause is thought to be the latest windows and firmware updates. I was able to replace my sb1 for free because it was still under warranty, but now it has happened again and im left without a clue to fix this. The tablet part can only be opened by pulling the display out, and thats very risky. I have used several tools including powercfg options etc and noticed two main problems. Microsoft surface pro 4 battery replacement cpr cell phone repair. Download surface book drivers and firmware from official. When your book 2 needs anything from a screen repair to a battery replacement, cpr has the parts, tools, and experience to get the job done right quickly and. If youre having wifi problems, go to surface cant find my wireless network. This is likely due to the fact that its smaller and has less surface areai. One of the biggest selling points for the surface book is the. The original surface book we tested was the core i5 model, and it offered amazing battery life that the core i7 model with a discrete gpu couldnt quite match.
Fix problems detaching, attaching, or typing with your surface book keyboard. When i started, battery 1 was at 19% and battery 2 at 26%. Which battery you choose to replace depends on which battery is no longer capable of holding a charge. I also have an older book 1 with power base thats on the charger now. This repair service will replace the battery on your surface pro 3. Microsofts surface books get massive battery, graphics boost. Microsoft explains why surface book 2 discharges battery even. This means that your surface detects the power supply and is trying to charge the battery your surface turns off when you unplug it. You can go to device service and replacement to request service or connect with microsoft support, who can assist you with service if you decide to bring it in to a microsoft store. Microsoft publishes fix for surface rt battery issues on.
If you need long battery life, consider the macbook pro or the surface book 2. With a secondary battery and integrated graphics card, the display portion, known as the clipboard is detachable, and can function independently of the keyboard dock. Microsoft confirms that gaming can drain the surface book 2s. Surface book 2 battery drain while gaming how i fixed the issue book2 i know a lot of you us have been having the annoying issue of the book 2 with the gtx 1060 draining while in game plugged in or plugged in not charging. The detach key has a flashing green light if the clipboard and keyboard are not connected properly. Microsoft surface book battery replacement step 1 screen. Open command prompt by right clicking on the start button and running it as admin. I left the machine off overnight and its still at 0%. How to check the battery health of microsofts surface and. Apr 17, 2017 here is the easy solution to solve your flickeringflashing screen in windows 10, 8, or 7. The surface book is the first fullfeatured laptop in the surface family. Want to charge your surface pro with a type c cable. Battery life on the surface book is both pretty good and surprisingly disappointing.
Microsoft has finally resolved surface pro battery issues. Nov 02, 2015 the surface book s battery configuration allows for the devices versatility and also provides for some interesting scenarios. Final step to fix surface book battery 1 not charging problem if problem not solved by following all these steps then final solution is to change keyboard battery. Suraface book battery 2 not charge microsoft surface. Oct 14, 2019 one of the last remaining bugs in windows 10 may 2019 update, version 1903, has been fixed by microsoft through this months updates. Microsoft confirms surface book 2s power problem the verge. The battery in this device is not user replaceable and should only be replaced by microsoft or a microsoft authorized service provider. Sep 21, 2018 apples powerful new iphones are positioned to shift how we think of smartphones. Any surface pro 3 model is compatible with this repair regardless of internal configuration because the battery is the same for all variants. Use the pick to slice all the way around the perimeter of the display to separate the glue. Users are reporting that their older surface pro models are no longer living up to their initial battery life expectations. Feb 17, 2016 microsoft finally fixes power woes on surface book and surface pro 4. For others, you might want to watch the video and decide whether a different tablet might be better for you. This article will help you learn more about how to get the most out of your surface battery.
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